Terms and Conditions
Last Updated: October 21, 2025
Welcome to Airless Travel, operated by Moontty LLC ("we", "us", "our"), a Limited Liability Company registered in the State of New Mexico, USA.
Registered Office:
8206 Louisiana Blvd NE, Ste A #6120
Albuquerque, NM 87113, USA
Entity ID: 0008024645
These Terms and Conditions ("Terms") govern your access to and use of the Airless Travel platform at https://airlesstravel.com (the "Service"), including all content, features, and functionality.
By accessing, browsing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately cease using the Service.
1. Scope of Service
The Service provides an online marketplace for travel-related products via a dropshipping fulfillment model, powered by the Shopify platform. All purchases are subject to:
- Product availability
- These Terms
- Our Privacy Statement
- Applicable local laws
2. Eligibility
To use the Service, you must:
- Be at least 18 years old
- Have the legal capacity to enter into binding contracts
- Provide accurate and complete information
By using the Service, you represent and warrant that you meet these requirements.
3. Account Registration
| Requirement | Details |
|---|---|
| Account Creation | Required for purchases and order tracking |
| Accuracy | You must provide truthful, current, and complete information |
| Security | You are responsible for maintaining the confidentiality of your login credentials |
| Suspension/Termination | We reserve the right to suspend or terminate accounts for misuse, fraud, or violation of these Terms |
4. Orders and Payment
A. Order Process
- You place an order via the Service
- We review and accept (or reject) the order
- You receive confirmation via email
- Payment is processed
B. Pricing & Taxes
- Prices are displayed in your local currency (e.g., GBP for UK customers)
- Include applicable taxes (e.g., VAT) where required
- Subject to change without notice
C. Payment Processing
- Processed securely via Stripe or PayPal
- We do not store full payment card details
- You agree to the terms of the payment provider
D. Order Cancellation
- We may cancel orders due to unavailability, pricing errors, or suspected fraud
- You will be notified and fully refunded
5. Shipping and Delivery
| Aspect | Policy |
|---|---|
| Fulfillment | Products shipped directly by dropshipping partners |
| Estimated Delivery | 5–15 business days (UK); longer for international |
| Shipping Costs | Displayed at checkout; may include free shipping thresholds |
| Tracking | Provided via email upon dispatch |
| Risk of Loss | Transfers to you upon handover to carrier |
| Delays | We are not liable for delays due to customs, carriers, or force majeure |
See our full Shipping Policy.
6. Returns, Refunds, and Cancellations
A. Statutory Rights (UK Customers)
Under the UK Consumer Rights Act 2015, you have the right to:
- Cancel your order within 14 days of delivery
- Return unused items in original packaging
- Receive a full refund within 14 days of return receipt
B. Return Process
- Contact contact@airlesstravel.com within 14 days of delivery
- Include order number and reason
- Receive return instructions
- Ship item at your cost (unless faulty)
- Refund issued upon inspection
C. Non-Refundable Items
- Personalized or custom products
- Items marked "final sale"
- Used or damaged items (unless faulty)
See our complete Refund Policy.
7. Intellectual Property
All content on the Service, including but not limited to:
- Text, graphics, logos, images
- Product descriptions and designs
- Software and code
is owned by Moontty LLC or its licensors and protected by copyright, trademark, and other intellectual property laws.
You may not:
- Copy, modify, or distribute content
- Use our trademarks without written consent
- Reverse engineer any part of the Service
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- This includes, but is not limited to: lost profits, data loss, or business interruption
- Our total liability shall not exceed the amount you paid for the product in question
- We are not responsible for third-party actions (e.g., carriers, payment processors)
9. Governing Law and Jurisdiction
| Region | Applicable Law |
|---|---|
| General | Laws of the State of New Mexico, USA |
| UK Consumers | Consumer Rights Act 2015 applies; disputes may be resolved in UK courts |
| Dispute Resolution | Courts of New Mexico (non-UK users); local jurisdiction (UK consumers) |
10. Amendments to Terms
We reserve the right to modify these Terms at any time. Changes will be:
- Posted on this page
- Notified via:
- Email (if you have an account)
- Prominent banner on the Service
- Effective 30 days after notification
Continued use of the Service after changes constitutes acceptance of the new Terms.
11. Termination
We may, at our sole discretion:
- Suspend or terminate your access
- Remove your account
- Block future use
for any reason, including but not limited to:
- Breach of these Terms
- Fraudulent activity
- Legal requirements
12. Third-Party Links and Services
The Service may contain links to external websites (e.g., payment providers, carriers). We are not responsible for:
- Their content
- Their privacy practices
- Their availability
Review their terms and policies before use.
13. Force Majeure
We are not liable for failure to perform due to events beyond our control, including:
- Natural disasters
- War, terrorism, or civil unrest
- Government actions
- Carrier or supplier failures
- Internet or utility outages
14. Contact Information
Moontty LLC
8206 Louisiana Blvd NE, Ste A #6120
Albuquerque, NM 87113, USA
Entity ID: 0008024645
- Email: contact@airlesstravel.com
- Response Time: Within 48 hours (business days)
15. Related Policies
| Policy | Link |
|---|---|
| Privacy Statement | View |
| Cookie Policy | View |
| Refund Policy | View |
| Shipping Policy | View |
© 2025 Moontty LLC. All rights reserved.